Terms and Conditions

www.rdxdigital.com

Effective date: December 13, 2025
Last updated: December 13, 2025
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These Terms and Conditions ("Terms") govern your access to and use of www.rdxdigital.com (the "Website") operated by RDX Digital Technologies ("RDX", "we", "us", "our").

By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

Contents

1. Who these Terms apply to

These Terms apply to all visitors, users, customers, prospective customers, dealers, partners, and anyone who accesses the Website, including users who submit enquiries, request demos, download resources, or apply for careers.

2. Changes to these Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Website after changes means you accept the updated Terms.

3. Website purpose and no binding offer

The Website provides general information about our products, services, capabilities, and company.

Unless explicitly stated in a written agreement signed by us:

  • Website content does not constitute a binding offer, quotation, or commitment.
  • Product specifications, features, visuals, availability, and timelines may change without notice.
  • Any pricing shown (if any) is indicative and subject to confirmation.

4. Enquiries, demo requests, and quotations

If you submit an enquiry or request a demo:

  • You agree that the information you provide is accurate and belongs to you (or you are authorized to provide it).
  • Our response may include follow-up calls, emails, and messages for sales, support, and operational coordination.
  • Any quotation, proposal, or commercial terms become binding only when confirmed in writing by us through an authorized document (such as a signed agreement, purchase order acceptance, or invoice terms).

5. Eligibility and authorized use

By using the Website, you confirm that:

You are at least 18 years old, or you are using the Website under supervision of a parent or legal guardian.

You will use the Website only for lawful purposes and in compliance with applicable laws.

6. Acceptable use and prohibited activities

You agree not to:

  • Copy, reproduce, publish, sell, license, or commercially exploit Website content without written permission.
  • Reverse engineer, scrape, crawl, or harvest data from the Website using automated tools except as allowed by standard robot rules.
  • Attempt to interfere with Website security, servers, or networks.
  • Upload or transmit malicious code, spam, or harmful content.
  • Misrepresent your identity, affiliation, or intent.
  • Use the Website to infringe any intellectual property or privacy rights.

We may restrict or block access if we believe your usage violates these Terms.

7. Intellectual property

All Website content, including text, images, videos, brochures, product names, logos, icons, designs, documentation, and layout, is owned by or licensed to RDX and is protected by applicable intellectual property laws.

Nothing on the Website grants you any right or license to use our intellectual property except for personal, non-commercial viewing of the Website as permitted under these Terms.

If you want to use any content for press, resale, dealership, or marketing, contact us for written permission.

8. User submissions

If you submit information or materials to us through the Website (for example, enquiry details, files, images, feedback, or requirements):

  • You confirm you have the right to share it.
  • You grant us a limited right to use it for responding to you, evaluating your request, providing services, improving our offerings, and internal record keeping.
  • You should not submit confidential information unless specifically requested by us and protected under a separate written confidentiality agreement.

9. Careers and recruitment

If you apply for a job through the Website:

  • The information you submit must be accurate and not misleading.
  • We may retain applicant data for recruitment and compliance purposes.
  • Any hiring decision is at our discretion and subject to internal processes, background checks (where applicable), and role requirements.

10. Third party links and platforms

The Website may link to third party websites or platforms (for example, social media, maps, or embedded video). We do not control these third party services and are not responsible for their content, policies, or practices. Your use of third party services is at your own risk and subject to their terms.

11. Product performance and technical content disclaimer

We may publish performance claims, sample outputs, customer stories, technical articles, and demonstrations. These are provided for general information and may vary depending on:

Fabric type, ink chemistry, workflow, maintenance practices
Environmental conditions, operator training, and production setup
Production configurations and consumables used

You are responsible for validating suitability for your specific use case.

12. Service, warranty, and support terms

Any warranty, service level, training, installation, and maintenance obligations (if applicable) will be governed by the specific commercial documents agreed between you and RDX (for example, sales contract, warranty card, invoice terms, AMC, or service agreement). If there is a conflict, those written documents will prevail for the relevant transaction.

13. Privacy and cookies

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal data and cookies. If there is a conflict between this section and the Privacy Policy, the Privacy Policy will apply to data handling practices.

14. Disclaimer of warranties

To the maximum extent permitted by law:

• The Website is provided on an "as is" and "as available" basis.

• We do not guarantee the Website will be uninterrupted, error-free, or free from viruses or harmful components.

• We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement in relation to the Website.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

15. Limitation of liability

To the maximum extent permitted by law, RDX and its directors, employees, agents, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption arising out of or related to:

  • Your use of or inability to use the Website
  • Reliance on Website content
  • Third party links or services
  • Unauthorized access to or alteration of your transmissions or data

If liability cannot be excluded, our total aggregate liability for Website-related claims will be limited to the amount (if any) paid by you to us specifically for Website access in the 3 months preceding the event giving rise to the claim.

16. Indemnity

You agree to indemnify and hold harmless RDX from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

  • Your violation of these Terms
  • Your misuse of the Website
  • Your infringement of any rights of a third party
  • Content or materials you submit through the Website

17. Suspension and termination

We may suspend or terminate access to the Website at any time, without notice, if we reasonably believe:

  • You violated these Terms
  • Your usage may cause harm, risk, or legal exposure
  • We must do so to comply with law or security requirements

Sections that should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnity, and dispute provisions.

18. Force majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, power failures, network outages, strikes, supply chain disruptions, government actions, or other force majeure events.

19. Governing law and jurisdiction

Governing Law

These Terms are governed by the laws of India.

Jurisdiction

Courts in Coimbatore, Tamil Nadu will have jurisdiction over disputes.

20. Miscellaneous

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

No waiver

Failure to enforce any right is not a waiver of that right.

Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights to affiliates or successors.

Entire agreement

These Terms and the Privacy Policy form the entire agreement regarding Website use, unless replaced or supplemented by a written agreement for a specific transaction.

21. Contact

For questions about these Terms, use the contact details published on our Website, or email us using your official business email for faster verification.

Manufacturing Unit

2/205A, Dhanam Nagar, GEM Nagar, Karayampalayam,
Mylampatti, Coimbatore, Tamil Nadu 641062, India

Experience Center

Vivekananda Nagar Main Road, College Rd,
behind Chikkanna College, Tiruppur, Tamil Nadu 641602, India

Questions about our Terms?

Our team is here to help clarify any questions you may have.

© 2025 RDX Digital Technologies. All rights reserved.

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Location

2/205A, Dhanam Nagar, Karayampalayam,
Mylampatti Post, Coimbatore,
Coimbatore, Tamil Nadu, 641062

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